Signed, Sealed, Delivered: Improving Your Messages to the Community
Abstract for workshop/paper I will give at the 2015 SIGUCCS Conference, in St. Petersburg, FL.
Whether it’s an outage, scheduled maintenance or an announcement about a new technology resource, the pressure is on you to create effective and readable messages.
Henry David Thoreau once said that he had received no more than one or two letters in his life that were worth the postage. To be sure, most of your communications don’t require postage and won’t be cherished forever. But they should be worth the time it takes to read them.
University faculty, staff, and students are bombarded with hundreds of messages every day, from multiple sources. They appreciate it when your communications are organized, concise, and readable.
In this session, you’ll learn ways to improve written content for emails, blogs, and other communication channels. We’ll concentrate on how to cut the flab from your writing and strategies for organizing information. We’ll also cover how to choose the best words for promoting your organization’s resources and services.
Elizabeth Cornell is the IT Communications Specialist at Fordham University. Before that, she was post-doctoral fellow with the English Department at Fordham, where she taught composition and literature.